IDI Services is totally committed to protecting and respecting your privacy. We take your privacy very seriously, and it is important to us that you can use our website without having to compromise it in any way.

This privacy policy explains how we will use and process the personal data we collect about you. 

What information do we collect about you?

The type of information which we may collect about you includes:

  • your name
  • your phone number and e-mail address;
  • details about the services you specifically request;
  • information you complete concerning our client surveys.

We will not collect sensitive information about you without your express consent.

How will we use the information we collect?

The information you provide to us when you use this website will be used for the following reasons:

  • providing you with the best possible service;
  • dealing with billing and associated support;
  • to process any request for advice or information;
  • monitoring and improving our marketing and promotional campaigns;
  • to customise this website according to your interests;
  • to comply with our statutory and regulatory obligations and
  • to process any orders you make through our website.

Cookies

Cookies are small text files placed automatically on your computer to collect standard internet data and visitor behaviour information. This information is used to track website visitor use and compile statistical reports on website activity.

The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth cookie information. You can set your browser not to accept cookies, and the IAB website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

We automatically collect and store the following information about your visit:

  • The internet domain and IP address from where you access our website;
  • The type of browser software and operating system used to access our website;
  • The date and time you access the website;
  • The pages you enter, visit and exit our website from; and
  • If you linked to our website from another website, the address of that website

We use this information to help us identify click stream patterns, improve our website, and learn about the number of visitors and the types of technology they use. We only use this information to ensure that our web pages stay compatible with a selection of browsers and systems, thereby ensuring that our web pages appeal to a wide audience.

Marketing

We may want to contact you in the future for marketing purposes by post, email, and telephone to inform you of new services.

You may refuse any marketing information from us in the future at any time by writing to us at 37 Main Road, Lumphanan, AB31 4PW.

Access to your information

You have a right to request a copy of our information about you. To obtain a copy of this information, please write to us at the following address:

IDI Services
Kinmundy Cottage
Newmachar
Aberdeenshire
AB21 0US, UK

We are committed to ensuring our information about you is accurate and current. You may ask us to correct or remove information you think is accurate.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites, you should read their privacy policies and review their cookie opt-in systems.

Changes to our privacy policy

We regularly review our privacy policy and post any updates on this webpage. This policy was last updated in November 2024.

Contacting us

Any questions or comments relating to this statement or our site should be directed to the above address.