IDI Services is totally committed to protecting and respecting your privacy.  We take your privacy very seriously and it is important to us that you can use our website without having to compromise your privacy in any way.

This privacy policy explains how we will use and process personal data we collect about you. 

What information do we collect about you?

The type of information which we may collect about you includes:

• your name
• your phone number and e-mail address;
• details about the services your specifically request;
• information you complete in relation to our client surveys.

We will not collect sensitive information about you without your express consent.

How will we use information we collect?

The information you provide to us when you use this website will be used for the following reasons:

• providing you with the best possible service;
• dealing with billing and associated support;
• to process any request for advice or information;
• monitoring and improving our marketing and promotional campaigns;
• to customise this website according to your interests;
• to comply with our statutory and regulatory obligations; and
• to process any orders you make through our website.

Cookies

Cookies are small text files placed automatically on your computer to collect standard internet data and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth information about cookies. You can set your browser not to accept cookies and the IAB website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

We automatically collect and store the following information about your visit:

• The internet domain and IP address from where you access out website;
• The type of browser software and operating system used to access our website;
• The date and time you access the website;
• The pages you enter, visit and exit our website from; and
• If you linked to our website from another website, the address of that website

We use this information to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information ensure that our web pages stay compatible with a selection of browsers and systems, thereby ensuring that our web pages appeal to a wide audience.

Marketing

We may want to contact you in the future for marketing purposes by post, email and telephone to make you aware of new services.

You may refuse any marketing information from us in the future at any time by writing to us at 37 Main Road, Lumphanan, AB31 4PW.

Access to your information and inaccuracies

You have a right to request a copy of the information that we hold about you. To obtain a copy of this information, please write to us at the following address:

IDI Services
37 Main Road
Lumphanan
Aberdeenshire
AB31 4PW

We are committed to ensuring that the information which we hold about you is accurate and up to date. You may ask us to correct or remove information you think is accurate.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies and review their cookie opt in systems.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on November 2009.

Contacting us

Any questions or comments relating to this statement or our site should be directed to the address provided above.